Cookies Policy
On this website, www.tree-nation.com (the "Site"), we use cookies or other tracking and tracing tools to collect information about how users use the Site.
1. WHAT IS A COOKIE?
A cookie is a file that is installed in the browser of your device (computer, mobile phone, etc.) to store and retrieve data. Depending on how they are configured, cookies can serve a variety of purposes, such as storing preferences, collecting usage statistics, enabling technical functions, etc.
2. WHO IS THE DATA CONTROLLER?
The party responsible for the processing of the information collected through cookies is NEOVEE SOLUTIONS S.L. ("TREE-NATION"), with VAT number ESB64201965 and address at Calle Alaba 100, 08018, Barcelona (Spain).
If you have any questions regarding the use of cookies, please send an email to contactus@tree-nation.com and we will respond as soon as possible.
3. WHAT DATA IS COLLECTED THROUGH COOKIES?
When you access the Site, even if you have not registered, the following information is collected through cookies:
- Device information: When you use the Site, we collect information about the mobile device from which you access the Site. The information we collect is the device model, operating system and version, unique device identifier and network.
- Information about your location: We also collect your IP address, time zone and which mobile service provider (if any) allows us to obtain a general location.
- User browsing information: We collect information about your use of the Site. In particular, the frequency of use, the sections you visit, the use of certain features, etc.
4. WHAT TYPES OF COOKIES ARE THERE?
Depending on their purpose, cookies can be classified as follows:
- Technical cookies: These cookies are essential for browsing the site and allow basic functions such as moving from one section to another. They are responsible for technical aspects such as the identification of profiles or sessions and the management of tool preferences for the use, interaction, and location of access to content. Also included in this category, due to their technical nature, are the cookies that allow the most efficient management of the advertising spaces contained in the Site, without collecting user information for other purposes, such as the personalisation of this advertising content or other content.
- Statistical cookies: These cookies measure and collect statistical information about the user's use of the Site, such as time spent on the Site, number of visits or content viewed. This information allows us to understand how users interact with the Site, evaluate the performance of the Site, and determine which pages, or sections of the Site are most or least visited, including quantifying the impact of advertisements placed on the Site (if any). This information may be used to correct errors, and improve the design of the Site or the content offered through the Site.
- Preference or personalisation cookies: Preference cookies allow the Site to remember information about the user so that the user can access the service with certain features that may differentiate their experience from that of other users. For example, your preferred language or the region from which you access the service, the number of results to be displayed when you perform a search, the appearance or content of the service depending on the type of device from which you access the service.
- Behavioural advertising cookies: These cookies allow the management of advertising spaces that, where appropriate, may be included on the Site. However, the management of advertising spaces is based on the user's browsing profile. These cookies store information on the user’s browsing habits obtained through continuous monitoring of the user’s browsing habits, in order to develop a specific user profile, so that the advertisements that appear in these advertising spaces can be personalised for the user according to these habits.
Depending on the body that manages them:
- First-party cookies: are those that are sent to the user's device from a computer or domain managed by the party responsible for the Site, in this case, TREE-NATION, and from which the service requested by the user is provided.
- Third-party cookies: these are those that are sent to the user's device from a computer or domain that is not managed by the party responsible for the Site, but by another entity that processes the data obtained through the cookies.
Depending on how long they remain activated:
Depending on how long they remain activated in the device, we can distinguish between:
- Session cookies: These are used to collect and store data during the time the user is browsing the Site and are deactivated at the end of the session.
- Persistent cookies: These store data and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.
5. WHAT SPECIFIC COOKIES DO WE USE ON OUR SITE?
We use the following necessary cookies on our Site:
|
Name |
Purpose |
Own/Third-Party Cookies |
Expiry |
|
_cf_bm |
This cookie is used to distinguish between humans and robots. This is beneficial to the Site, as it allows it to produce valid reports on the use of its Site. |
Hubspot.com |
1 day |
|
_cf_bm |
This cookie is used to distinguish between humans and robots. This is beneficial to the Site, as it allows it to produce valid reports on the use of its Site. |
Vimeo.com |
1 day |
|
_strime_mid |
This cookie is required to perform credit card transactions on the Site. The service is provided by Stripe.com, which allows online transactions without storing credit card details. |
Own |
1 year |
|
_stripe_sid |
This cookie is required to perform credit card transactions on the Site. The service is provided by Stripe.com, which allows online transactions without storing credit card details. |
Own |
1 day |
|
_ab |
Unclassified |
m.stripe.network |
Session |
|
_GRECAPTCHA |
This cookie is used to distinguish between humans and robots. This is beneficial to the Site, as it allows it to produce valid reports on the use of its Site. |
Google.com |
180 days |
|
_mf |
Unclassified |
m.stripe.network |
Session |
|
_wp_session |
It keeps users' statuses through page requests. |
Own |
1 day |
|
Bscookie |
This cookie is used to identify the visitor via an application. This allows, for example, the visitor to access a Site via your internet application. |
Linkedin.com |
1 year |
|
CONSENT |
It is used to detect whether the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for the Site's compliance with the GDPR. |
Youtube.com |
2 years |
|
embed/v3/counters.gif |
Used to implement the form on the Site |
Forms.hsforms.com |
Session |
|
Id |
Unclassified |
m.stripe.network |
Session |
|
JSESSIONID |
Preserves user statuses on all page requests |
Nr-data.net |
Session |
|
laravel_session |
This cookie is used internally by Site owners when they load or renew Site content. |
Own |
1 day |
|
li_gc |
Stores user's cookie consent status for current domain |
Linkedin.com |
180 days |
| m |
Determines the device used to access the Site. This allows the Site to be formatted accordingly. |
m.stripe.com |
2 years |
|
rc::a |
This cookie is used to distinguish between humans and robots. This is beneficial to the Site, as it allows it to make valid reports on the use of its Site. |
Gstatic.com |
Persistent |
|
rc::b |
This cookie is used to distinguish between humans and robots. |
Gstatic.com |
Session |
|
rc::c |
This cookie is used to distinguish between humans and robots. |
Gstatic.com |
Session |
|
rc::d-15# |
This cookie is used to distinguish between humans and robots. |
Gstatic.com |
Persistent |
|
wordpress_test_cookie |
Used to check whether the user's browser supports cookies. |
Wordpress.com |
Session |
|
XSRF-TOKEN |
It ensures the security of the visitor's browsing by preventing forgery of requests between sites. This cookie is essential for the security of the Site and the visitor. |
Own |
1 day |
We use the following preference cookies:
|
Name |
Purpose |
Own/Third-Party Cookies |
Expiry |
|
Country_code |
Determines the visitor's preferred language. Allows the Site to set the preferred language when the visitor re-enters. |
Wordpress.com |
Session |
|
Lidc |
Records which server group is serving the visitor. It is used for load balancing and optimising the user experience. |
Linkedin.com |
1 day |
|
messagesUktk |
Stores a unique ID string for each chat-box session. This allows the Site helpdesk to view previous editions and reconnect with the previous user. |
Own |
180 days |
|
pll_language |
This cookie is used to determine the visitor's preferred language and, where possible, to adjust the language of the Site. |
Own |
1 year |
We use the following statistical cookies:
|
Name |
Purpose |
Own/Third-Party Cookies |
Expiry |
|
_hssc |
Identifies whether it is necessary to update the cookie data in the visitor's browser. |
Own |
1 day |
|
_hssrc |
It is used to recognise the visitor's browser when re-entering the Site. |
Own |
Session |
|
_hstc |
Sets a unique ID for the session. This allows the Site to obtain data on visitor behaviour for statistical purposes. |
Own |
180 days |
|
_ga |
It records a unique identifier that is used to generate statistical data about the visitor's use of the Site. |
Own |
2 years |
|
_ga_# |
Used by Google Analytics to collect data on the number of times a user has visited the Site, as well as the dates of the first and last visit. |
Own |
2 years |
|
_gat |
Used by Google Analytics to reduce request rates |
Own |
1 day |
|
_gd# |
Unclassified |
Own |
Session |
|
_gid |
It records a unique identifier that is used to generate statistical data about the visitor's use of the Site. |
Own |
1 day |
|
_hjAbsoluteSessionInProgress |
This cookie is used to count the number of times a Site has been visited by different visitors - this is done by assigning the visitor an ID, so the visitor is not logged in twice. |
Own |
1 day |
|
_hjFirstSeen |
This cookie is used to determine whether the visitor has visited the Site before or is a new visitor. |
Own |
1 day |
|
_hjIncludedInSessionSample_# |
Collect statistics on visitor visits to the Site, such as number of visits, average time spent on the Site and pages read. |
Own |
1 day |
|
_hjRecordingEnabled |
Collects data about browsing and user behaviour on the Site. It is used to produce statistical reports and heat maps for the Site owner. |
Hotjar.com |
Session |
|
_hjSession_# |
Collect statistics on visitor visits to the Site, such as number of visits, average time spent on the Site and pages read. |
Own |
1 day |
|
_hjSessionUser_# |
Collect statistics on visitor visits to the Site, such as number of visits, average time spent on the Site and pages read. |
Own |
1 year |
|
1 |
It records data about the behaviour of visitors to the Site. It is used for internal analysis and Site optimizationoptimisation. |
m.stripe.network |
Session |
|
AnalytcsSycHistory |
Used in connection with the synchronisation of data with the third party analytics service. |
Linkedin.com |
30 days |
|
Collect |
Used to send data to Google Analytics about the device and visitor behaviour. It tracks the visitor across all devices and marketing channels. |
Google-analytics.com |
Session |
|
hjActiveViewportIds |
Unclassified |
Hotjar.com |
Persistent |
|
hjViewportId |
Saves the size of the user's screen to adjust the size of the images on the Site. |
Hotjar.com |
Session |
|
hubspotutk |
Sets a unique ID for the session. This allows the Site to obtain data on visitor behaviour for statistical purposes. |
Own |
180 days |
|
ln_or |
It records statistical data on user behaviour on the Site. It is used by the Site operator for internal analysis. |
Own |
1 day |
|
td |
It records statistical data on user behaviour on the Site. It is used by the site operator for internal analysis. |
googletagmanager.com |
Session |
|
Vuid |
Collects data about the user's visits to the Site, such as which pages have been read. |
Vimeo.com |
2 years |
We use the following marketing cookies:
|
Name |
Purpose |
Own/Third-Party Cookies |
Expiry |
|
#,# |
It collects data on user behaviour and interaction in order to optimise the Site and make the advertisements displayed on it more relevant. |
gstatic.com |
Persistent |
|
#,#_expiresAt |
It collects data on user behaviour and interaction in order to optimise the Site and make the advertisements displayed on it more relevant. |
gstatic.com |
Persistent |
|
_ ptq.gif |
Sends data to the Hubspot marketing platform about the visitor's device and behaviour. Tracks the visitor across all devices and marketing channels. |
Hubspot.com |
Session |
|
_fbp |
Used by Facebook to deliver a range of advertising products, such as real-time offers from third-party advertisers. |
Own |
3 months |
|
_gcl_au |
Used by Google Ad Sense to experiment with advertising effectiveness on Sites using its services. |
Own |
3 months |
|
_gs |
Collects information about users' preferences and/or interaction with online campaign content. It is used in the CRM campaign platform used by Site owners to promote events or products. |
Own |
Session |
|
_gu |
Collects information about users' preferences and/or interaction with online campaign content. It is used in the CRM campaign platform used by Site owners to promote events or products. |
Own |
1 year |
|
_gw |
Collects information about users' preferences and/or interaction with online campaign content. It is used in the CRM campaign platform used by Site owners to promote events or products. |
Own |
1 year |
|
ads/ga-audiences |
It is used to detect if the user tends to leave the page by cursor movements. This allows the Site to activate certain pop-up windows to keep the user on the Site or to convert the user into a customer. |
Google.com |
Session |
|
ads/ga-audiences |
It is used to detect if the user tends to leave the page by cursor movements. This allows the Site to activate certain pop-up windows to keep the user on the Site or to convert the user into a customer. |
Google.ie |
Session |
|
Bcookie |
Used by the social networking service LinkedIn to track usage of integrated services. |
Linkedin.com |
1 year |
|
LAST_RESULT_ENTRY_KEY |
It is used to track user interaction with embedded content. |
Youtube.com |
Session |
|
li_sugr |
It collects data on user behaviour and interaction in order to optimise the Site and make the advertisements displayed on it more relevant. |
Linkedin.com |
3 months |
|
LogsDatabaseV2:V#||LogsRequestsStore |
Unclassified |
Youtube.com |
Persistent |
|
nextId |
It is used to track user interaction with embedded content. |
Youtube.com |
Session |
|
nWC1Uzs7EI |
Unclassified |
Youtube.com |
Persistent |
|
rc::f |
Unclassified |
Gstatic.com |
Persistent |
|
Remote_sid |
Necessary for the implementation and functionality of YouTube video content on the Site. |
Youtube.com |
Session |
|
requests |
It is used to track user interaction with embedded content. |
Youtube.com |
Session |
|
ServiceWorkerLogsDatabase#SWHealthLog |
Necessary for the implementation and functionality of YouTube video content on the Site. |
Youtube.com |
Persistent |
|
TESTCOOKIESENABLED |
It is used to track user interaction with embedded content. |
Youtube.com |
1 day |
|
UserMatchHistory |
It ensures the security of the visitor's browsing by preventing forgery of requests between sites. This cookie is essential for the security of the Site and the visitor. |
Linkedin.com |
30 days |
|
VISITOR_INFO1_LIVE |
It tries to estimate the bandwidth of users on pages with embedded YouTube videos. |
Youtube.com |
180 days |
|
YSC |
It records a unique identifier to keep statistics on the YouTube videos the user has watched. |
Youtube.com |
Persistent |
|
yt.innertube::nextId |
It records a unique identifier to keep statistics on the YouTube videos the user has watched. |
Youtube.com |
Persistent |
|
yt.innertube::requests |
It records a unique identifier to keep statistics on the YouTube videos the user has watched. |
Youtube.com |
Persistent |
|
ytidb::LAST_RESULT_ENTRY_KEY |
It is used to track user interaction with embedded content. |
Youtube.com |
Persistent |
|
YtIdbMeta#databases |
It is used to track user interaction with embedded content. |
Youtube.com |
Persistent |
|
yt-remote-cast-available |
Stores the user's video playback preferences via an embedded YouTube video. |
Youtube.com |
Session |
|
yt-remote-cast-installed |
Stores the user's video playback preferences via an embedded YouTube video. |
Youtube.com |
Session |
|
yt-remote-connected-devices |
Stores the user's video playback preferences via an embedded YouTube video. |
Youtube.com |
Persistent |
|
yt-remote-device-id |
Stores the user's video playback preferences via an embedded YouTube video. |
Youtube.com |
Persistent |
|
yt-remote-fast-check-period |
Stores the user's video playback preferences via an embedded YouTube video. |
Youtube.com |
Session |
|
yt-remote-session-app |
Stores the user's video playback preferences via an embedded YouTube video. |
Youtube.com |
Session |
|
yt-remote-session-name |
Stores the user's video playback preferences via an embedded YouTube video. |
Youtube.com |
Session |
We use the following unsorted cookies:
|
Name |
Purpose |
Own/Third-Party Cookies |
Expiry |
|
api/v1/stat |
Unclassified |
app.getsitecontrol.com |
Session |
|
hashtagsmodal |
Unclassified |
Own |
1 year |
|
maps/gen_204 |
Unclassified |
maps.googleapis.com |
Session |
6. WHAT IS THE LEGAL BASIS THAT ALLOWS US TO PROCESS YOUR DATA THROUGH COOKIES? IF SO, ARE THEY MANDATORY?
The information we collect through cookies and other tracking devices is based on your consent, which we ask for when you access the Site via an information pop-up.
You may withdraw your consent at any time, as explained in the Withdrawing Consent section.
Technical cookies cannot be disabled as this would affect the proper functioning of the Site. They are generally only set in response to actions you take when requesting services from us, such as setting your preferences regarding the cookies themselves, logging in, or filling out forms. If you choose to disable them, your use of some of the Site's services may be limited because you will not be able to access certain features, and your experience may be less than satisfactory.
7. WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? ARE THERE ANY INTERNATIONAL DATA TRANSFERS?
We use some third-party cookies, which are cookies that are collected and managed by a third party, so that these entities will receive your personal information collected through cookies for the purposes specified for each cookie. These types of cookies are identified in the table in section 2, as "Third Party Cookies". This table identifies the third party that manages each cookie.
You can find out about any transfers to third countries that may be made by the third parties identified in this cookie policy in their respective policies.
8. HOW CAN I ACCEPT, REFUSE OR REVOKE CONSENT TO THE USE OF COOKIES ON THIS SITE?
The first time you access our site, you will be presented with a window in which you can indicate whether you accept cookies or whether you wish to configure or reject them, except for those that are strictly necessary. You may also withdraw your consent at any time.
If you wish to withdraw your consent to the Cookie Policy at any time, you may do so in two ways: (i) by withdrawing your consent using the buttons provided for that purpose in this Cookie Policy; or (ii) by deleting the cookies stored on your device through the settings and configurations of your Internet browser.
Please note that if you accept cookies from third parties, you will need to delete them from your browser options or from the third party’s own system.
For more information on how to disable cookies, depending on your browser, please follow the links below:
- Internet Explorer: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies
- Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias
- Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=es
- Safari: https://support.apple.com/es-es/guide/safari/sfri11471/mac ; for iOS: https://support.apple.com/es-es/HT201265
9. WHAT RIGHTS CAN YOU EXERCISE AS A DATA SUBJECT?
The rights that you have as a data subject in relation to the protection of your personal data are set out in the section "What rights can you exercise as a data subject?” Privacy Policy.
10. CHANGES TO THIS POLICY
We may update our Site’s Cookies Policy from time to time. We therefore recommend that you check this policy each time you visit our Site to ensure that you are properly informed about how and for what purposes we use cookies.